Our Customers Are Delighted With Mitchell Glass

Just over a week ago, Mitchell Glass celebrated its 142nd birthday. There is no doubt that quality products have played a part in helping us become the most experienced conservatory, orangery, double glazing window & door company in Scotland. But that alone is not enough to help you last in this intensely competitive industry. Providing exceptional customer service is just as paramount. Shortly prior to our anniversary we received the following letter from a recent customer (you can see it on our new Instagram page) that perfectly highlights why Mitchell Glass still exists, and as strongly as ever, to this day:“I just wanted to thank you for the service I received from especially you and your company, from ringing you the first time to the finished product. “I was kept informed at all times by you and Keith. The price was really good and the service was amazing. “It’s nice to know people still look after customers. I work as a Retail Manager and sadly this is hard to come by now. “I would highly recommend your company to everyone even though I live in Sunderland. If I ever needed new windows here I would want you to do them. “On top of all the service, the 2 lads who came to fit them, Mike and Jacob, were brilliant, no, sorry, they were bloody brilliant. Absolutely 1st class and so polite and tidied up as if they hadn’t been there at all,  and they couldn’t do enough for us. “To the owners of Mitchell Glass, you must be so proud to have a good team and you deserve the very best out of your business. “Thank you so much once again.” We most definitely raised a toast to that. Those are the sort of standards that we promise to maintain over the next 142 years. You can see more glowing reviews like on our Customer Reviews page where 99% of people would currently recommend Mitchell Glass to their family and friends.