AFTERCARE SERVICE

Once the installation has been completed, your journey with Mitchell Glass doesn’t end there. As a family business, we look after all our customers – our dedicated team of aftercare specialists will help and maintain you and your products throughout the lifetime of the guarantee.

COMMITTED TO CUSTOMER CARE

Mitchell Glass are committed to providing high quality products and services for all our customers. We want to make it easy for you to get in touch with us, whether you’re a new, existing or returning customer.

If you need any help or advice, please speak with a member of our aftercare department who’ll be happy to help

Mitchell Glass Service Visit
Mitchell Glass Care & Conservation

GOOD CLEAN FUN

It’s important to know how to care for your products as maintaining them will keep them looking and performing at their best for years to come.

To help, we’ve published a series of guides that will help you keep your glass and frames in perfect condition. Check out our ‘Helpful Guides’ section for more information.

Aftercare - Cleaning

CONDENSATION

Condensation forms naturally when vapour present in the air makes contact with colder surfaces. When these little droplets appear on windows, many people think this means there’s a problem with either the frames or the glazing. In fact, condensation appearing on the external panes is perfectly normal – it means that your windows are performing as they should. Only if condensation forms on the internal panes of your double or triple glazed windows should you be concerned.

For more information about condensation and what to do, please visit our ‘Helpful Guides’ section.

Aftercare Condensation

MITCHELL GLASS PROMISES

For all your home improvement needs, let Mitchell Glass take care of it with our Armchair Service.

Established in 1875

Mitchell Glass have an unrivalled history in serving the home improvement needs of our customers. We use all the experience gained in over 140 years of business to deliver the product of your dreams. We will spend time with you when making those important decisions.

Our Promise To You

Giving our customers complete confidence in the price that they pay is very important to us. Find the same quality product and service commitment for less (within our service area) before you place an order with us and we will price match it.

FENSA REGISTERED

Mitchell Glass is proud to be a member of FENSA (Registered No. 22655) - the leading body providing homeowner protection in the double glazing industry for windows and doors.

BESPOKE SERVICES

Our range of services includes development of bespoke design ideas, building plans, planning permission and building regulation applications, for your home improvement project.

VISIT OUR GALASHIELS SHOWROOM

Everyone is welcome to come in and browse around our showroom, where our friendly sales team will be pleased to help with any questions you may have over a cup of coffee.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 220 415

Our friendly team will be pleased to help with any questions you may have.