Mitchell Glass Reach The Summit Of Customer Satisfaction Table

Our customers are our lifeblood. Without them we wouldn’t have been in existence for nearly 140 years and gone to become Scotland’s longest-serving and premier home improvement firm.

It pays to look after your customers and that’s exactly what we’ve always done. It’s this on-going dedication to customer service that has enabled us to reach the very top, as proved when we were acknowledged as a member of Conservatory Outlet’s +95% Club after attracting a customer satisfaction score over 95% during the Winter 2012 – Spring 2013 period. The certificate we received sits proudly at our Galashiels HQ. But rather than rest on our laurels, we have since reached new heights and climbed to the very top of the overall +95% Club table, upping our overall customer satisfaction tally to 97% to take us ahead of our fellow network members, testament to the commitment of our team. We fully understand that customer feedback is integral to our success so it’s humbling to know that so many people value our work and product range and they can be reassured that we will continue to further improve our service offering. If you’ve recently had a product installed by Mitchell Glass then please submit a review here: http://www.conservatoryoutlet.co.uk/review where you will also be entered into a prize draw for the chance to win £2,500.